Client Care Plans
Get the support and service you need.
Level 1 Support
$115 / Month
- Basic Support
- Item 1
- Item 2
- Item 3
Best Value
Level 2 Support
$200 / Month
- Basic Support
- Item 1
- Item 2
- Item 3
POPULAR
Deluxe Support
$300 / Month
- Basic Support
- Item 1
- Item 2
- Item 3
Silver - Maintenance
$115 per Month
- Basic Support
- Core WordPress Updates
- Weekly Software Updates
- Login lockdown
- Weekly site backups
- 30 Day storage of offsite backups
- Site restoration if there is a malfunction or hack
- License for most premium plugins
- Email Support
Gold - Manage
$210 per Month
- Priority Support
- EVERYTHING IN SILVER PLUS...
- Uptime & Security Monitoring
- Monthly Maintenance Report
- Scan and fix any broken links
- Malware scans run throughout the day
- 60 Min Support Time (does not rollover)Includes content updates & Consulting Call
- ONeal Design Client Dashboard
- Email Support & Consulting Calls
- *Additional support & consulting hours can be added to your plan.
Platinum - Master
$350 per Month
- Priority Support
- EVERYTHING IN GOLD PLUS...
- An additional 30 Min Support Time (does not rollover)
- One Blog Post or 60 minutes of content creation. Content Creation (Does not rollover)
- Auto updating Policies for your website
- ONeal Design Client Dashboard
- Email Support & Consulting Calls
- *Additional support & consulting hours can be added to your plan.
Silver - Maintenance
$115 per Month
- Basic Support
- Core WordPress Updates
- Weekly Software Updates
- Login lockdown
- Weekly site backups
- 30 Day storage of offsite backups
- Site restoration if there is a malfunction or hack
- License for most premium plugins
- Email Support
Gold - Manage
$210 per Month
- Priority Support
- EVERYTHING IN SILVER PLUS...
- Uptime & Security Monitoring
- Monthly Maintenance Report
- Scan and fix any broken links
- Malware scans run throughout the day
- 60 Min Support Time (does not rollover)Includes content updates & Consulting Call
- ONeal Design Client Dashboard
- Email Support & Consulting Calls
- *Additional support & consulting hours can be added to your plan.
Platinum - Master
$350 per Month
- Priority Support
- EVERYTHING IN GOLD PLUS...
- An additional 30 Min Support Time (does not rollover)
- One Blog Post or 60 minutes of content creation. Content Creation (Does not rollover)
- Auto updating Policies for your website
- ONeal Design Client Dashboard
- Email Support & Consulting Calls
- *Additional support & consulting hours can be added to your plan.
Frequently Asked Questions
*If your site was not designed by O'Neal Design, we will need to evaluate the site before setting you up on a client care plan.